Fingertipz
Admin
Network Health
92% stores online · SLA holding at 96%.
PS
Priya Sharma
Ops Admin
Support
Network-wide support health — agents work tickets in the Support console
Open Tickets
14
+3 vs yesterday
Avg Response Time
3.2 min
−0.6 min
CSAT Score
4.6 / 5
+0.1
Escalated
3
Needs review
Escalated TicketsHandled in the Support console
Sneha Iyer
Rider marked delivered, nothing arrived